Common Questions from Guests

How do I check in?


Once your final balance has been paid 30 days prior to check in we will email you with self-check in instructions.  Please, to be sure we have ample time to prepare the cabin for your arrival, early check ins are not allowed.



Are pets allowed, if yes, how many pets can I bring?


1 dog is allowed at designated pet friendly cabins without prior permission -- be sure to select "yes" for pets when booking your cabin online.  Other pets, or more than 1 dog will need special permission, just contact us and ask and if approved, we will add the appropriate fees to your reservation.  The majority of our cabins are pet friendly however we do have a handful that are not.  You can find this information in the description of the cabin right here on our website.  Pet fee is $125 per pet.    



What are the check in/check out times?


Check in is after 3pm, check out is before 9am. 



How do I make a reservation?


You can book your reservation online through this website or you can call us at 888-365-4956.



Is booking online secure?


We implement a variety of security measures to maintain the safety of your personal information when you place an order.  We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.



Where can I rent a boat/motor?


We offer a variety of boat/motor rentals which you can view right here on our website.  We will deliver boats/motors to your cabin prior to your arrival, so everything is ready for you upon check in.



Can I reserve my cabin now and decide on a boat/motor later?


Yes.  We can easily make additions to your reservation at any time based on availability.  Boats/motors reserved in advanced will be delivered to your cabin prior to your arrival, so everything is ready for you upon check in.   



Where can I get a fishing license?


You can purchase your fishing license online at the MN DNR website, OR you can purchase your fishing license at most any gas station or bait shop in Ely as well.



Is there a grocery store in Ely?


Yes, there are 2 grocery stores in Ely.  Ely Northland Market, or Zups Food Market.